Due to what one can only assume are implementation details, To-Do’s have also gotten enhanced filtering options, but they’re inconsistently applied: at the Dashboard, “Show items assigned to: Anyone (unassigned)” is an option along with each individual’s name. Not so useful, but not so bad, either. Within projects, though, there is now a “Show to-dos assigned to: Anyone”, which does exactly what I’ve wanted for ages. The labels are confusing, but the results are wonderful.

Thanks to 37signals for making these changes.

Thanks for sharing your frustrations with Basecamp. If you have some time, you should take a look at TeamWork Live (http://www.teamworklive.com) as I think it may address the issues you have with Basecamp. TeamWork Live has a similar interface to Basecamp but tries to fill in some of the gaps the a lot of users see in Basecamp. In your case, we have an open items report that allows you to see all your milestones and tasks across all of your projects.

We allow users to interact with TeamWork Live (such as adding comments and replying to messages) simply by replying to notification emails so your clients won’t even have to login if they don’t want to. Additionally, we have a Basecamp import tool so you can quickly get set up and see if TeamWork Live will meet your needs. Please take a look and let me know if you have any questions.

Regards,
Tuyen