Dear Adobe: Seriously. WTF?
Time for another copy of Adobe Photoshop CS3, from the people who brought you Dreamweaver CS3 (which was no different from Dreamweaver 9 except that you paid for it, again, and it was slower and –if it’s even possible –buggier than ever).
After suffering through the Flash-based Adobe store (kill me now), I give them my credit card number, and wait for the transaction to be processed.
I get a nice screen telling me that
We are currently reviewing your order.
You will receive an email within the next three hours confirming your order if you placed your order within North America business hours.
Wow. Do they have Adobe Gnomes who manually review each order to determine the customer’s worthiness?
Okay, calm down. It’s just Adobe letting you know who’s in charge. They’re a little passive-aggressive; it’s only natural given all the Adobe Love on the net these days.
Then the email arrives. Three hours becomes “within the next business day”, which would be FOUR DAYS FROM NOW (it’s the Friday before the Labour Day weekend).
You will receive an email within the next business day confirming the status of your order.
It’s ecommerce, people; we’re not rigging an election here.
